Terms of Service — AsideWeb Studio SRL

These Terms of Service regulate the general provision by AsideWeb Studio SRL of website development, creation, configuration, implementation, and technical maintenance services, as well as related web solutions.

1. General provisions
AsideWeb Studio SRL provides services to individuals and legal entities on the basis of a contract concluded between the parties.
Submitting a request through the Website does not, by itself, constitute the conclusion of a contract and does not oblige the parties to enter into a contract or purchase services.
The specific list of services, scope of work, price, deadlines, payment procedure, delivery procedure, and other essential terms are agreed by the parties before the relevant work begins.
In the event of any conflict between these Terms and an individual contract concluded with the client, the provisions of the respective contract shall prevail.

2. Request and project discussion
The client may submit a request through the contact form, by email, or through other available communication methods.
After receiving a request, AsideWeb Studio SRL may contact the client using the provided contact details to clarify:
project goals and objectives;
required functionality;
website structure and content;
design requirements;
technical requirements;
completion deadlines;
service pricing and payment terms.
Based on the information received, the parties agree on the terms of further cooperation.

3. Conclusion of the contract
The terms of a specific project are established by a contract, commercial proposal, statement of work, estimate, or another document agreed by the parties.
The contract may be concluded in written or electronic form where such form is permitted by applicable law and allows the parties’ consent to be confirmed.
Electronic correspondence and other electronic messages may be used by the parties to coordinate work-related matters where permitted by the contract and the legislation of the Republic of Moldova.

4. Service fees and payment terms
Service fees are determined individually depending on the complexity of the project, scope of work, technical requirements, and other agreed terms.
The final price and payment procedure are agreed by the parties before the relevant stage of work begins.
Unless otherwise provided by the contract, work outside the initially agreed scope is performed for an additional fee after prior approval by the client.
If the agreed payment deadlines are not met, AsideWeb Studio SRL may suspend the relevant work until the outstanding amount is paid, unless otherwise provided by the contract.

5. Completion deadlines
The completion period is determined depending on the scope and complexity of the project and is specified in the contract or another document agreed by the parties.
Deadlines may be changed if the client does not provide the necessary materials, information, access credentials, or approvals on time.
Deadlines may also be changed if the client modifies the initial requirements, adds new requirements, or requests additional work.
Any changes to deadlines are coordinated by the parties taking into account the circumstances of the specific project.

6. Client obligations
The client shall:
provide the necessary materials, information, and access credentials;
provide accurate information;
promptly approve the work results provided;
promptly report identified deficiencies;
provide materials in the format and volume necessary to perform the agreed work;
have the necessary rights and authorizations for images, texts, logos, software code, and other materials provided.
The client is responsible for the lawful use of materials provided for publication or use within the project.

7. Changes and additional work
Within the agreed project, the client may request changes provided for in the initial requirements.
Changes that exceed the initially agreed scope of work are considered additional work and may result in changes to the project price and deadlines.
Additional work is performed after approval by the client.

8. Delivery and acceptance of the result
After completion of the agreed work, the result is delivered to the client in accordance with the terms of the concluded contract.
If the project provides for the transfer of source files, access credentials, source code, or other materials, the procedure and scope of such transfer are determined by the contract.
The procedure for reviewing and accepting the result, as well as the period for reporting identified deficiencies, may be established by the contract or statement of work.

9. Rights to created materials
Rights to intellectual property created as part of an order are determined by the contract between AsideWeb Studio SRL and the client.
The transfer of exclusive or other economic rights to created materials is carried out only to the extent and under the terms provided by the contract.
Until the relevant rights are transferred, unless otherwise provided by the contract, rights to the created materials remain with their respective rights holder.
Third-party rights to third-party materials used in the project remain with their respective rights holders.

10. Use of third-party services and software products
Third-party software products, plugins, libraries, fonts, analytics systems, hosting services, cloud services, and other technologies may be used to create and operate a website.
The use of such solutions may be governed by separate terms, licenses, and policies of the respective rights holders or providers.
Where the use of a third-party service requires a separate license, subscription, or payment, the relevant terms and costs are agreed separately by the parties.

11. Technical maintenance
Technical maintenance of a website is provided only where it is included in the agreed list of services or covered by a separate agreement with the client.
The scope, cost, deadlines, and procedure for technical maintenance are determined separately by the parties.
Work not included in the agreed technical maintenance package may be treated as additional services.

12. Confidentiality
The parties undertake not to disclose to third parties confidential information obtained in connection with the project, except where provided for by the contract, required by the legislation of the Republic of Moldova, or necessary for involving suppliers and specialists participating in the agreed work.
Confidential information may include, in particular, information about the project, access credentials, technical infrastructure, commercial terms, internal processes, and other information that is confidential by its nature.

13. Personal data
When processing personal data in the course of interaction with clients and Website users, AsideWeb Studio SRL complies with the applicable legislation of the Republic of Moldova on personal data protection, including Law No. 195/2024 on the Protection of Personal Data.
The manner of processing personal data, purposes of processing, legal bases, data subject rights, and other relevant information are set out in the Privacy and Personal Data Processing Policy of AsideWeb Studio SRL.
Where, for the performance of a specific project, the client transfers personal data of third parties to AsideWeb Studio SRL, the client must have the appropriate legal basis and necessary authority for such transfer, unless otherwise provided by law or the contract.

14. Liability of the parties
The parties are liable for failure to perform or improper performance of their obligations in accordance with the legislation of the Republic of Moldova and the terms of the concluded contract.
AsideWeb Studio SRL is not responsible for circumstances and consequences beyond the company’s reasonable control, including failures of third-party services, hosting services, software, or third-party infrastructure, unless otherwise provided by the contract or applicable law.
AsideWeb Studio SRL is also not responsible for the content of materials provided by the client or for the client’s infringement of third-party rights in such materials, unless otherwise provided by law or contract.
AsideWeb Studio SRL is not responsible for the consequences of changes to the Website made by the client or third parties without the approval of AsideWeb Studio SRL, where such changes affect the operation of the Website or the created software solution.

15. Suspension and termination of work
Project work may be suspended or terminated by agreement of the parties or in other cases provided by the contract and the legislation of the Republic of Moldova.
Upon termination of work, the payment procedure, transfer of the completed part of the project, source materials, and other results are determined by the contract between the parties.

16. Electronic communication
The parties may use email, messaging applications, and other electronic communication methods to exchange information, coordinate work-related matters, and transfer materials within the project.
The legal effect of electronic messages and documents is determined by applicable law and the terms of the relevant contract.

17. Applicable law
These Terms of Service are governed by the legislation of the Republic of Moldova.
Matters not regulated by these Terms or the relevant contract are governed by the applicable legislation of the Republic of Moldova.

18. Changes to the Terms
AsideWeb Studio SRL may update these Terms in connection with changes in legislation, the list of services, or the company’s operating procedures.
The current version of the Terms is published on the Website with the date of the latest update.
Changes to these Terms do not automatically modify the terms of contracts already concluded unless otherwise provided by the relevant contract or applicable law.

19. Contact information
For questions regarding the provision of services, please contact:
AsideWeb Studio SRL
Republic of Moldova
Website: https://asideweb.md
Email: su*****@******eb.md

Last updated: 29.09.2026.